3 My correspondence with Octopus - clever octopus

The preceding entry on My correspondence with Octopus illustrates octopus' claim that they 'continually review my account balance and monthly payments to help keep my account on track'. I intended to send a photocopy of it to the Heads of the Departments at Charles University in Prague. I photocopied the piece; when I printed it, I've got the following:

'2  My correspondence with Octopus

January 2025:

Important: Let's get your monthly payments right."

my electricity supplier. 

of Money Expert informing me that they made the switch, as requested.

Thank you for using MoneyExpert powered by SimplySwitch to switch your Gas &

But back to octopus. In their letter of the beginning of January 2025 - their letter is

"We continually review your account balance and monthly payments to help keep your

We recommend monthly payments of £350.69. This includes:

* £69.11 per month until January 2026 to get your balance to a healthy position"

any notice of the fact that as of December 2nd 2024 I stopped having my daily baths in 7am, i.e. to the time when using electricity is cheaper).'

Needless to say, I cannot send this eviscerated version to the Heads of the Departments at Charles University.

Clever Octopus.